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Customer satisfaction
is the highest priority at Mantec and we stand behind the work we do.
Here is what some of our customers say about working with us:
Decisionone
Corporation - eMail Technical Support
This is to Confirm that
Mantec Consultants Pvt. Ltd have been providing us Email
Support Services in a avery satisfactory manner. The quality
of their Technical Support Services (Agents) is very high
and their overall response to suggestions is very prompt.
Overall, we have been able to develop a very good working
relationship. We appreciate the services and commitment
of MANTEC in their dealings with us.
MyCity.com
- Voice/Telemarketting Campaigns
It is a joy working with
you and your staff at Mantec both in New Delhi and in
Hyderabad.
I just want to let you know that the Call Center in Hyderabad
is doing a fine job for MyCity. Selling is a far more
difficult task than doing customer service and lead generation.
The agents at your Call center in Hyderabad have accepted
this challenge and are making major in-roads in several
specific industries. Please congratulate them for me.
I believe the agents are well trained, highly motivated
and eager to achieve top results. It is easy to communicate
with all levels of management and, in my opinion; we have
a good day to day working relationship with all of your
staff. Everyone is constantly seeking new ways to improve
the results.
Ari,
I believe much of the
success is a result of
your personal dedication
and commitment to the
MyCity campaign. You have
assembled a good management
team and a good group
of agents. I enjoy working
with everyone.
Forma
Systems - Customer Service and Programming Services
We want to thank
you for your great customer service and for the
work that Mantec delivered on the STARS project.
We found that the programming services we have
obtained from MANTEC was first rate. The quality
of work done bu your people in India was excellent.
In addition, we had very smooth communications
locally with you and with your international technical
staff.
We are pleased with the process and outcome of
having software developed in India through Mantec
and look forward to working with you on future
projects
SouthTech
Systems- Software Programming Services
This is to express
our satisfaction with using your company's software
programming services with the programmer located
at your facility in India. We are getting excellent
quality of work on a prompt and cost effective
manner. We are pleased with the excellent communications
we have with the programmer in India, which was
our great fear. The interaction with your programmer
is smooth and prompt.
We are lloking forward to doing more business
with you in the software development area. In
the near future we would like to use your facility
on a larger scale. Please feel free to use us
as a reference in your business development efforts.
FMI
International - Data Conversion Services
This is to express
our appreciation of the work done by you for completing
the data conversion job to meet our requirements
in a most satisfactory and reliable manner. Your
ability to do the conversion accurately exceeds
our expectations due to the unstructured nature
of the documents that we supplied. This is a very
difficult job, and you performed flawlessly.
We particularly appreciate the timely communications
to keep us informed of the progress and the reliability
and accuracy of the work done through your India
operations.
We look forward to giving your more work in the
software area. Please feel free to use us as a
reference.
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